Terms & Conditions

All Swaps Are Final

Since the majority of products we carry/advertise are provided on consignment from independent owners, all swaps/sales with us are final. No refunds, no exchanges. If you are concerned about sizing for a particular style of shoe, please feel free to email us before your purchase. We will gladly provide you with the best information possible, but please note that comfort preferences vary for each person.

PERSONAL INFORMATION

KicksSwapper.com collects Personal Information regarding a specific person. This information includes, but is not limited to name, address, telephone number, email address, birth date, information about the person’s activities and purchases. This also includes sensitive information, such as your credit card number.

THE INFORMATION WE GATHER

KicksSwapper.com collects and stores your personal and transactional information in our customer database. This information is used to process your transactions, and cater to your customer service requests. You may also receive both printed and electronic communications from us about new products, discounts, and special promotions.

PRIVACY NOTES

KicksSwapper.com will release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property or safety of KicksSwapper.com, our users or others.

PRIVACY POLICY CONSENT AND CHANGES

By using the KicksSwapper.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change our Privacy and Security Policy by posting a new version of the policy on this page, which it is your responsibility to review frequently.

INTERNATIONAL SHIPPING POLICIES

KicksSwapper.com currently does not serve international orders.

Holiday Schedule

Please note: Packages are shipped out on business days. The following are holidays and considered to be non-business days:

• New Year’s Day

• Martin Luther King’s Birthday

• Presidents’ Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• The Day After Thanksgiving Day

• Christmas Day 

Disclaimer of Warranty and Limitation of Liability

We deliver new products as we receive them. Warranty after use is not the responsibility of KicksSwapper.com

There is no warranty for items sold or swapped or information provided on this website, to the extent permitted by applicable law. Except when otherwise stated in writing, all items sold or swapped or information provided on this website are sold or swapped or provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose. The entire risk, as to the quality and performance of items sold or purchased or information provided on this website, is with you. Should items sold or purchased prove defective, you assume the cost of all necessary servicing, repair, or correction.

In no event, unless required by applicable law or agreed to in writing, will KicksSwapper.com be liable to you for damages, including any general, special, incidental, or consequential damages arising out of the use or inability to use items sold or purchased or information provided on the website (including but not limited to losses sustained by you or third parties), even if such holder or other party has been advised of the possibility of such damages.

Typographical Errors

We are not responsible for typographical errors. Although every effort is made to warrant that the information detailed on this website is accurate, from time to time a typographical error may appear as it applies to, but not limited to price, model name, style number, and description. Please accept our apologies for such errors; corrections will be made as such errors are found. The decision of honoring incorrect pricing of merchandise, for whatever reason it has occurred, is at our sole discretion and is reviewed on a case-by-case basis.

Privacy & Security

We respect the privacy of our customers, and never sell or barter personal information provided by our customers to any third parties.  

Inventory Availability

We do our best to ensure that the product you're ordering or swapping is available at the time of purchase. That said, in some instances product will become unavailable during the order process and won't be able to be filled. We make no guarantees on the availability of product as represented on our website.